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Cow Palace Owner: Health Inspectors Butchered Us

The owner of this longtime local butcher says the state's issues with its vacuum-packing practices that prompted inspection failures make little sense.

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Cow Palace owner Tino Massotto has beef, and not the kind that's lining his shelves. The owner of this Rocky Point butcher shop says state violations that prompted his market to fail health violations three times in 2012 were silly technicalities, though he's already made changes to avoid future failures.

The state's Department of Agriculture and Markets flagged Cow Palace's vacuum-sealing practices related to how it packaged cheeses and homemade stuffings.

"We have a license to vacuum-seal cheese and meats and poultry and everything else," Massotto said. "We have people who are in charge of it and a professional machine."

RELATED: 5 Things You Should Know About Grocery Inspections

But on Jan. 30, 2012, inspectors slapped the market with a critical violation for not labeling vacuum-sealed cheese with a 14-day expiration window, a deficiency the state deems a health hazard.

According to Massotto, it went like this: The butcher usually buys huge wheels of Locatelli Romano cheese, which he said has a shelf life of six months. However, once he carves them up into single portions for resale, and vacuum seals them, under state guidelines they must to be labeled with a 14-day expiration date.

"Basically, we decided at this point that we were just going to buy the cheese already vacuum sealed from the company," he said.

Patch has accessed the inspection data as part of a region-wide project culling information on grocery store inspections across New York state to create an exclusive interactive map.

RELATED: Which Miller Place-Rocky Point Grocer is the Grossest

The market had a similar incident in its June 6, 2012 inspection, when it failed due to frozen turkey burgers and breakfast sausages not being labeled "keep frozen until use," state records show. Most recently, the market failed for vacuum-sealing a prepared spinach and feta stuffing it makes in-house.

"We're allowed to vacuum seal feta and we're allowed to seal spinach, but they didn't like that we mixed the spinach and cheese together," he said, calling the violation unfair.

"There's no book, no novel to go to that says, 'You cannot mix the two products you vacuum pack and freeze them.' And you learn the hard way and get written up and get a fine."

Cow Palace, which has stores in Patchogue, Westhampton, Middle Island and Moriches as well, also failed in October for allowing its store-made Strombolis to cool in the open and not in a refrigerator.

"We've been selling 1,000 Strombolis a week for 30 years and not one person has been sick," he said.

The failures, however, might be outweighed by the butcher's following. When we asked our local Facebook following what they think of Cow Palace, the response was overwhelmingly supportive.

"Cow Palace is the ONLY place we get our meat! The Service is Great!!!," said Constance Pappas Burelle.

Suzanne Bahnken Cloke agreed. "Their deli salads are great AND their frozen ravioli's are EXACTLY the same as the ones sold in Italian markets. I always search for their coupons and buy WAY more than necessary! Not just a store for meat, that's for sure."

Despite his gripes with inspectors, Massotto said he made the changes and passed an inspection just two weeks ago.

"We have a clean store. Everything gets soaped and disinfected on a daily basis."

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Janet May 22, 2013 at 04:52 pm
Bravo MP Majority, very well said.Teachers are the most protected job on the planet. Now if theyRead More could only earn that money by producing results in the classrooms like they used to. But I also blame the absent NO vote. They need to be sent a message-we need a majority no vote but that will never happen. Glad I am out of here in 2 years. Can't imagine trying to live here and pay these taxes on social security and my 401K that tanked in 2008 while I was making up the teachers loss on their pension and paying my health insurance & theirs at the same time. So boo hoo teachers you have to spend money on the kids while I spend money on you.
MP Majority May 17, 2013 at 01:41 pm
Spoken like a true teacher. Did you know that the average school teacher is only paying 15% of theRead More actual cost of health care premiums for themselves and their families, when Medical healthcare insurance premiums are rising at an alarming 17% per annum? Do you realize that teachers are paid an additional stipend if they work more than 3 consecutive periods in a day? Are you aware that teacher pensions were protected during the stock market crash of 2008, when the average person's 401K was totally at risk? Perhaps if teachers realized how good they have it - look at the BIG picture and outside of their bubble - then they would complain less. Oh and yes, we need our loftily-paid Administrators to kick in some of the salaries, to help pay for stuff. Hard to believe the school districts' mantras that "it's all for the kids".